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Introduction

Ragen AI is an enterprise-grade platform that turns your company documents into an AI-powered knowledge base. Your team and customers can ask questions and get accurate, grounded answers in seconds.

What is Ragen?​

Ragen connects your existing documents (PDFs, DOCX, Markdown, URLs, spreadsheets, and more) to state-of-the-art AI models. It uses Retrieval Augmented Generation (RAG) to ensure responses are always grounded in your actual data — not hallucinated.

Key capabilities​

  • AI Chat Assistant — Internal knowledge platform for your team with role-based access control
  • AI Chatbot — Customer-facing chat widget embeddable on your website
  • AI Agents — Autonomous workflow automation for support, sales, and operations
  • Official TypeScript SDK — @ragenai/sdk is the recommended way to call Ragen. Typed responses, streaming, file upload + processing helpers, and automatic retries — works in Node, edge runtimes, and the browser
  • OpenAI-compatible REST API — When the SDK isn't an option, the same wire format is available over HTTP for any language

Supported AI models​

Ragen runs on a curated set of frontier models from OpenAI (Azure), Anthropic (AWS Bedrock), and Google (Vertex AI), routed through a unified LiteLLM gateway. The active model is configured by Ragen administrators on the deployment — API consumers don't pick a model per-request.

Integrations​

Ragen connects to your existing tools:

  • Google Drive — Import documents and folders directly into knowledge bases
  • Google Calendar — Let the AI check your calendar and availability
  • Google Analytics — Query traffic and conversion data via chat
  • Gmail — Search and read emails through the AI assistant
  • HubSpot — Access CRM data, contacts, and deals
  • ClickUp — Manage tasks, lists, and projects
  • Slack — Search messages, send updates, manage channels

Security​

  • Encryption at rest — Message content encrypted with AWS KMS (AES-256-GCM)
  • API key vault — Keys stored in an encrypted token vault, never in plain text
  • Role-based access — Control document visibility by user, team, or organization
  • GDPR compliant — Full data sovereignty with on-premise deployment options
  • Audit logging — Track all administrative actions

Deployment options​

OptionDescription
CloudHosted at app.ragen.ai — quickest setup
On-premiseFull control, deploy on your own infrastructure
HybridCloud management with on-premise data storage (AWS, Azure, GCP)

Next steps​