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Introduction

Ragen AI is an enterprise-grade platform that turns your company documents into an AI-powered knowledge base. Your team and customers can ask questions and get accurate, grounded answers in seconds.

What is Ragen?​

Ragen connects your existing documents (PDFs, DOCX, Markdown, URLs, spreadsheets, and more) to state-of-the-art AI models. It uses Retrieval Augmented Generation (RAG) to ensure responses are always grounded in your actual data — not hallucinated.

Key capabilities​

  • AI Chat Assistant — Internal knowledge platform for your team with role-based access control
  • AI Chatbot — Customer-facing chat widget embeddable on your website
  • AI Agents — Autonomous workflow automation for support, sales, and operations
  • Public API — REST API for integrating Ragen-powered chat into your own applications

Supported AI models​

Ragen supports multiple AI providers through a unified gateway:

ProviderModels
OpenAI (Azure)GPT-4o, GPT-4.1, GPT-4.1 Mini, GPT-4.1 Nano
Anthropic (AWS Bedrock)Claude Sonnet 4, Claude Opus 4, Claude 3.5 Sonnet, Claude 3.5 Haiku
Google (Vertex AI)Gemini 2.5 Pro, Gemini 2.5 Flash, Gemini 2.0 Flash

Administrators can control which models are available per organization.

Integrations​

Ragen connects to your existing tools:

  • Google Drive — Import documents and folders directly into knowledge bases
  • Google Calendar — Let the AI check your calendar and availability
  • Google Analytics — Query traffic and conversion data via chat
  • Gmail — Search and read emails through the AI assistant
  • HubSpot — Access CRM data, contacts, and deals
  • ClickUp — Manage tasks, lists, and projects
  • Slack — Search messages, send updates, manage channels

Security​

  • Encryption at rest — Message content encrypted with AWS KMS (AES-256-GCM)
  • API key vault — Keys stored in an encrypted token vault, never in plain text
  • Role-based access — Control document visibility by user, team, or organization
  • GDPR compliant — Full data sovereignty with on-premise deployment options
  • Audit logging — Track all administrative actions

Deployment options​

OptionDescription
CloudHosted at app.ragen.ai — quickest setup
On-premiseFull control, deploy on your own infrastructure
HybridCloud management with on-premise data storage (AWS, Azure, GCP)

Next steps​